Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights when using our website or services.

Information We Collect

We may collect the following information when you use our website or contact us:

Your name and contact details (such as phone number and email address)

Address details for site visits, quotes, or installations

Information about the services you’re interested in (solar panels, EV chargers, electrical work, etc.)

Any messages or files you submit through our contact or quote forms

How We Use Your Information

We use your information to:

Provide quotes and respond to enquiries

Arrange appointments, installations, or electrical work

Improve our services and website

Keep internal records for customer service and legal requirements

We do not sell or share your information with third parties for marketing. We only share data when necessary to deliver our services (for example, with suppliers or subcontractors involved in your installation) or when required by law.

How We Store Your Data

Your information is stored securely and only kept for as long as necessary to provide our services or meet legal obligations. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

Your Rights

You have the right to:

Request a copy of the personal data we hold about you

Ask us to correct or delete your information

Withdraw consent for us to contact you

Raise concerns about how your data is handled

To exercise any of these rights, simply contact us using the details on our website.

Cookies

Our website may use basic cookies to improve your browsing experience. You can adjust your browser settings to block cookies if you prefer.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

Bespoke Solar Energy, Bespoke Electrical and Bespoke EV is a trading name of Bespoke Lighting and Electrical Ltd. Registered in England and Wales. Company Number 11821718

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