Privacy Policy
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights when using our website or services.
Information We Collect
We may collect the following information when you use our website or contact us:
Your name and contact details (such as phone number and email address)
Address details for site visits, quotes, or installations
Information about the services you’re interested in (solar panels, EV chargers, electrical work, etc.)
Any messages or files you submit through our contact or quote forms
How We Use Your Information
We use your information to:
Provide quotes and respond to enquiries
Arrange appointments, installations, or electrical work
Improve our services and website
Keep internal records for customer service and legal requirements
We do not sell or share your information with third parties for marketing. We only share data when necessary to deliver our services (for example, with suppliers or subcontractors involved in your installation) or when required by law.
How We Store Your Data
Your information is stored securely and only kept for as long as necessary to provide our services or meet legal obligations. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.
Your Rights
You have the right to:
Request a copy of the personal data we hold about you
Ask us to correct or delete your information
Withdraw consent for us to contact you
Raise concerns about how your data is handled
To exercise any of these rights, simply contact us using the details on our website.
Cookies
Our website may use basic cookies to improve your browsing experience. You can adjust your browser settings to block cookies if you prefer.
Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.
Bespoke Solar Energy, Bespoke Electrical and Bespoke EV is a trading name of Bespoke Lighting and Electrical Ltd. Registered in England and Wales. Company Number 11821718